YOUR ACCOUNT
I can't login, or I forgot my username or password.
If you can't login, check to make sure that your "caps lock" key is off. Your username and password are CaSe SeNsItIvE. If you still cannot login, you can request to reset your password or Contact us
How can I update my email address and password?
You can update your email address and password by clicking the Settings tab on the mini menu. This will take you to your Account Page where you can change your email address and password.How do I access my messages?
You can access your messages by clicking on the Messages tab on the mini menu.How can I update my profile?
To update your profile, you must visit the Edit Profile page. You can move through the different parts of your profile by clicking the tabs at the top of the page.How can I add a photo to my profile?
To add a photo to your profile,visit the Edit Profile Photo Page and follow instructions. You can upload pictures directly from your computer. Allowed file types are jpg, gif, jpeg, png, bmp, mp3, mpeg, avi, mpa, mov, qt, swf.How can I delete my account?
If you are absolutely sure that you want to delete your account, you can do so here. Please note that your account and all your information will be permanently deleted and irrecoverable!How can I report an error or other problem with the site?
To report an error or problem with the site, you can Contact us.FACEBOOK CONNECT
So what's Facebook Connect all about?
Basically, it's a way of joining the site without having to fill in the registration form. Once you have 'connected' your Facebook account, you can directly invite your Facebook friends from within the site. Also, some of your activity at Bongoline will find its way to your Facebook Feed (you will always be asked permission first of course!).Logging In with Facebook Connect
Once you have 'connected' your Facebook account, you will be automatically logged in to Bongoline if you are already logged into Facebook! If you log out of Facebook, you will be logged out of Bongoline and vice versa. If you have enabled 'Remember Me' on Facebook you will also be 'remembered' on Bongoline.I already have an account and now want to use Facebook Connect?
That's fine. Just log in first with your original Email/Password, then once you are logged in hit 'Connect' and your original account becomes a Connect account. If you mistakenly have 2 accounts you want to merge, no problem. Just Contact us and we will sort it out for you.I don't want to use Facebook Connect any more
OK, again just Just Contact us and we will 'Disconnect' you. Note: This can be done automatically.I like using Connect but don't want my Facebook profile photo to be used on Bongoline.
OK, just go to Edit Profile Photo to upload a different photo.ADDING FRIENDS
How can I add friends?
There are three ways you add friends. To add friends who are already at Bongoline you use our Friends Suggestions tool or Browse Members on our members page.
To invite your Facebook friends to Bongoline use our Facebook Invite tool.
To invite your friends from your email account use our Web mail Searcher Tool for Gmail, Yahoo, Windows Live (Hotmail) and AOL. Bongoline will not store your account information.
You can also invite friends to Bongoline by manually adding their email addresses using our our Friends Inviter Tool
CREATING/UPLOADING CONTENT
How can I create an album and add photos to it?
Click on Create Album. You can upload pictures directly from your computer. Allowed file types are jpg, gif, jpeg, png, bmp, mp3, mpeg, avi, mpa, mov, qt, swf. The maximum size for the website is 500 pixels wide by 500 pixels high.The maximum image file size is 200MB.
If your photo is bigger , you will need to resize your images. If you're not familiar with image editing, don't worry - it's very easy. If you just have a few pictures you can do it easily online for free HERE. If you would prefer to resize your photos in batches you can download free batch resizing tools HERE.
How can I upload an audio?
Click here: Upload Audios You may can files with sizes up to 20 MB. You may upload audio files of the following types: mp3, mp4.
I do I use the Chat Room?
Click on CHAT ROOM on the top menu bar to enter the chatrooms.
How do I create a poll?
Click here: Create poll and follow the instructions.How do I make a group?
Click here: Create Groups and follow the instructions.How do I create an event?
Click here: Create Event and follow the instructions.How do I upload a video?
Click here: Post New Video and follow the instructions. You can post a video from Youtube, Vimeo and from your computer.How do I create a classified?
Click here: Post a Listing and follow the instructions.How do I write a blog?
Click here: Write New Entry and follow the instructions.How do I post a new forum topic?
Go to Forums then select the forum which relates to the topic you want to post. For example, if your topic relates to news and politics then you should go to the News & Polics Forums and follow the instructions.How do I post a new forum topic?
Click here: Create New Document and follow the instructions.How do I post a new question?
Click here: Post Question and follow the instructions.REPORTING ABUSE
How can I report spam or other inappropriate content?
You can report spam, pornography, or any other inappropriate content HERE, or by clicking the "Report" link on the page containing the content you wish to report.I've been asked to send a member money or I am suspicious about a profile
It's a sad fact that scammers target social networking sites. We take our member's safety and security very seriously and follow up all reports straight away.If you are ever asked to send money to someone you have never met please DON'T and contact an admin of whichever site you are on at the time. If it happens on this site, please Contact Us as sonn as possible and also if you have any concerns about the genuineness of another user please send a please Help Request so we can take a look into their account.
If the user is found to be scammer we will immediately disable their account, ban them by both email and IP address, email them a warning and send their details to their ISP provider. You are also advised to contact the police.
PRIVACY
Is my information kept private?
Absolutely. We do not share any personally identifying information about you to any third party. For more information please read our Privacy Policy.How can I make my profile private?
You can make your profile private by visiting the our Profile Privacy page.How can I block users from contacting me?
You can block people by adding their username to your blocked users list. Visit the Account Settings page to learn more about how to block people. If you want to block a specific member, you can go to their profile and clock on “Block Member” on the left side just under their profile photo.